Privacy Policy for building design and architectural services- Raunds

 Preservation of the User's privacy is very important to Red Bird Architecture Ltd (RBA Ltd) RBA Ltd is committed to protecting the rights of users in relation to their personal information and confirms that all personal information submitted by the User to the website (“Site”) will be processed in accordance with the principles of the Data Protection Act 2018 and the General Data Protection Regulations (“the Data Protection Legislation”) Links to Third Party Sites, provided on this Site, are not covered by RBA LTD's Privacy Policy and when visiting such Third Party Sites the User should check the privacy statements of each site that they visit.

Contents

1. Who we are

2. What Personal Data do we collect

3. How will it be used

4. Transfer of data outside the UK or EEA

5. Who we share data with

6. How long we will keep your data

7. How we protect your data

8. Your choices and rights

9. Complaints

10. Changes to the policy

This Privacy Notice explains your rights and gives you information you are entitled to under the Data Protection Legislation. Note this section only refers to your personal data which we process, and collect about you when you contact us by phone, email, letter, complete online forms, or when you use our website.

1. Who We Are:

Red Bird Architecture Ltd is a CIAT Chartered Architectural Practice.  RBA Ltd’s registered office is at 3 Darsdale Drive, Raunds, Wellingborough, Northamptonshire NN9 6FA, United Kingdom. We are a Limited Company number 14672355.

RBA Ltd is registered with the Office of the Information Commissioner as a data controller under registration number t.b.c. Users may contact RBA Ltd in relation to data protection matters at nicola@redbirdarchitecture.ltd or writing to the above address.

2. What Personal Data We Collect:

RBA Ltd processes Users’ data for the purposes of architectural services, managing RBA Ltd, disseminating newsletters and guidance and ancillary or related activities.

RBA Ltd collects and processes various types of personal information about you for the purposes described in this Privacy Policy, including:

· information (such as your name, phone number, email address, home address that you provide by filling in an application form or corresponding with us via our Site, including if you subscribe to our newsletter

· personal information that may be contained in communications you send to us, for example to report a problem or to submit queries, concerns, or comments 

3. How it will be used:

RBA Ltd’s lawful basis for processing your personal data are listed below:

· Processing is necessary for our legitimate business interests.

· Is necessary to deliver a contract or service.

· You have given us consent. All electronic marketing communications (such as newsletters) include the option to directly unsubscribe or you can email nicola@redbirdarchitecture.ltd to ask for your preferences to be updated;

We need to process personal data in order to:

· provide our services to you;

· manage the business;

· manage competitions or surveys;

· correspond with you and handle your queries or complaints; 

· send you newsletters and guidance or other advertising and promotional emails which we think you may find interesting;

If we wish to use your personal information for purposes other than those stated in this Privacy Policy, we will obtain your further consent.

Note your personal data will not be used for automated decision making.

4. Transfer of personal data outside the UK or EEA

None of your personal information will be transferred outside of the UK 

5. Who we share your personal data with

We will not share your personal data with anybody without your permission

6. How long we will keep your personal data

RBA LTD retains personal data of Users only for as long as required to fulfil the purposes for which it was collected or for as long as otherwise required or permitted by applicable laws. A Data Retention Policy codifies the different periods of time after which personal data will be destroyed or returned to the User.

7. How we protect your personal data

RBA Ltd take the security of your personal information seriously. In order to prevent unauthorised access or disclosure and unlawful or unauthorised processing and accidental loss, destruction or damage, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. For example, we have adopted internal data protection procedures and trained our staff on them with a view to preventing breaches of security.

We are committed to taking all reasonable and appropriate steps to protect personal information we collect from you from improper use or disclosure, unauthorised access, unauthorised modification, and unlawful destruction or accidental loss. We have taken and will take appropriate information security, technical, storage and organisational measures to such end, including measures to deal with any suspected data breach. All providers who are associated with the processing of your information are obliged to respect the confidentiality of your personal data.

We take all reasonable steps to protect any personal information you submit via the website. However, as our website is grouped to the internet, which is inherently insecure, we cannot guarantee the information you supply will not be intercepted while being transmitted over the internet. Accordingly, we have no responsibility or liability for the security of personal information transmitted via our website.

Links to Third Party Sites, provided on this Site, are not covered by the RBA Ltd's Privacy Policy and when visiting such Third Party Sites the User should check the privacy statements of each site that they visit.

For ease of use and compatibility, the RBA Ltd will not encrypt emails unless the User expressly asks the RBA Ltd to do so. If a User would like the RBA Ltd to encrypt emails sent to that User, the User should provide the RBA Ltd with the necessary certification to enable the RBA Ltd to do so. Email, unless encrypted, is not a fully secure means of communication.

8. Your choices and rights

As an individual you have explicit rights under the Data Protection Legislation:

· The right to be informed

· The right of access

· The right to rectification

· The right to erasure (also known as the ‘right to be forgotten’)

· The right to restrict processing

· The right to data portability

· The right to object

· Rights with respect to automated decision-making and profiling

· The right to withdraw your consent to the collection, holding and processing of your personal data at any time.

Please contact us at Red Bird Architecture Ltd, 3 Darsdale Drive, Raunds, Wellingborough NN9 6FA or email to nicola@redbirdarchitecture..ltd if you wish to take up any of these rights.

9. Complaints

If you are not satisfied with our response or believe we are processing your personal information in a way that is not in accordance with the law, you have the right to lodge a complaint with the supervisory authority in the UK responsible for the implementation and enforcement data protection law: the Information Commissioner’s Office (the “ICO”). You can contact the ICO via their website – https://ico.org.uk/concerns/ - or by calling their helpline – 0303 123 1113 or write to them at ICO, Wycliffe House, Water Lane, Cheshire SK9 5AF.

Accuracy

The RBA Ltd take all reasonable steps to keep personal data in its possession or control, which is used on an ongoing basis, accurate, complete, current, and relevant, based on the most recent information available to us. If we are advised of a change of information, we will update the data accordingly.

We rely on you to notify us of any changes to your personal data.

10. Changes to our Privacy Policy

Our privacy policy may be updated from time to time so you may wish to check them each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the RBA Ltd website to submit personal information to us.